Vacancy For Female Customer Service Officer @ Vaishali, Ghaziabad

2 - 5 Years
Ghaziabad

Job Description

Orders follow up from customers including payments and co-ordination for dispatches with Plants, Finance and Sales.
Way Bill-Follow ups.
Entry in SAP relating to orders, delivering, shipment and invoices.
Attending customer complaints and entry in SAP & give necessary solutions.
Pricing, Generation of Rental Invoices, Credit Control
Calculation of cylinder turnover ratio and related analysis.
Calculation of Residual Gas, Account reconciliation
Cylinder issue and recovery
Issue of delivery instruction to Plant for bulk
Attending customers calls, Order Processing, Payment follow up, Forms follow up
Bank Guarantee renewal follow up
Processing of New Agreements & custodian of docs.
SAP updation
Customer Complaint Management
Co-ordination with other department

Key Competencies

Planning and Organizing
Verbal and Written Communication
Resilience & Goal Driven
Computer literacy
Knowledge of basic business principles


Salary: Not Disclosed by Recruiter

Industry:Oil and Gas / Energy / Power / Infrastructure

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Telecalling/Telemarketing Executive

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:B.Com - Commerce

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

SHV Energy Private Limited

SHV Energy Pvt Ltd in India is known by its brand name SUPERGAS. SHV Energy India is a 100% owned subsidiary of the family owned Dutch business group SHV Holdings NV. The Group was established 120 years ago and is operational in 41 countries, employing around 60,000 people with a yearly turnover of around EUR 18.6 billion.
SHV Energy, the flagship company of the group, consists of a group of specialized energy companies providing homes and businesses with decentralized energy solutions and services.
In the latter half of the twentieth century, SHV Energy invested in Liquefied Petroleum Gas (LPG). LPG is recognized as one of the cleanest available conventional fuels. Besides LPG, SHV Energy also offers Liquified Natural Gas (LNG), BioLPG and Biomass. The combustion of these fuels produces far less CO2 than coal or oil. SHV Energy is also developing solar thermal panels to provide hot water and space heating for homes and businesses.
The aim is to reduce emissions and create business growth by switching customers from solid fuels to lower-carbon solutions, and eventually to renewable energy solutions. The target for 2025 is to reduce five million tons of CO2. Compared to 2015 this would result in a 25% decrease of CO2/kWh distributed.
Established in India in 1996, SHV Energy Pvt Ltd with its brand SUPERGAS has emerged into a leading LPG player by providing efficient energy solutions to Customers through 450+ dedicated franchisees, 3 terminals and 22 Filling plants spread across the country. Maintaining the coveted CRISIL rating no-1 since inception is a testimony of SHV's network, safety and infrastructure. SHV's success is based on our customers, our partners and our people. We are known for our professionalism, business ethics, strong values and commitment to customer service.
www.supergas.com
View Contact Details+

Recruiter Name:Mrs.Beena

Contact Company:SHV Energy Private Limited

Telephone:0120-4759000

Website:https://www.supergas.com

SHV Energy Pvt. Ltd. © 2018. All rights reserved.
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